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TROUBLESHOOTING LEAKING CARTRIDGES

Leaking cartridges are very unusual, but can happen due to extreme temperature changes in transit, or excessive pressure in transit. In almost all cases, a leaking cartridge is still usable and will not damage the printer. 

 
How to clean up a leaky cartridge:
  • Wipe off the cartridge with a damp paper towel or cotton swab (you can also use rubbing alcohol to clean it) and observe where the point of leaking is occurring – it will most likely be the nozzle or the air/breathing hole
  • Put the nozzle of the cartridge face down against a layer of paper towels and give it a very slight squeeze to expel any excess ink until no ink is freely leaking from the nozzle without further pressure or squeezing
???The cartridge should be useable now and reinserted into the printhead of their printer
Note: It is helpful to use gloves when handling leaky cartridges.

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